Tonya Barrier, "Human Computer Interaction Development & Management"
2002 | pages: 336 | ISBN: 1931777136 | PDF | 3,6 mb
The human component of information systems use is an often overlooked, but extremely important factor. The end user has to deal with all the problems with the systems and understand how to utilize all the components of a given system in order for the entire operation to be optimized. Many organizations are looking to the end user when designing and implementing new systems, but in order to understand what role these end users can and should play, organization heads and project managers need to have access to the latest information regarding the human factor in information systems development and management. This timely new book provides the most up-to-date reporting on research and practice in the fields of end user computing and human computer interaction. From geographic information systems to online catalogs, the chapters in this book cover a wide range of topics related to end users and provide practical as well as theoretical guidance on how to best incorporate the human factor into design and management decisions. The authors from a wide variety of organizational and cultural backgrounds, and experts in their field share their insights in the following chapters.
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